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    Audit readiness checklist

    Walk through each clause, score what's in place, and see exactly what's missing before Stage 1 — and what you'll need before Stage 2.

    ISO 9001:2015 — Quality

    Stage 1 — Readiness

    Context analysis (internal & external issues) documentedCritical

    Interested parties and their requirements identified

    QMS scope statement defined and justifiedCritical

    Process map / interactions documented

    Stage 2 — Effectiveness

    Context reviewed in management review minutes

    Scope matches what is actually delivered on site

    Stage 1 — Readiness

    Quality Policy signed and communicatedCritical

    Roles, responsibilities and authorities assigned

    Stage 2 — Effectiveness

    Staff can describe how the policy applies to their role

    Top management evidences engagement (reviews, resourcing)

    Stage 1 — Readiness

    Risk & opportunity register in placeCritical

    Quality objectives, measurable, with owners and dates

    Change control process defined

    Stage 2 — Effectiveness

    Actions from risks tracked to closure

    Objectives trended with evidence of progress

    Stage 1 — Readiness

    Competence matrix and training records

    Document control procedure (versioning, approval)

    Calibration / monitoring equipment list (if applicable)

    Stage 2 — Effectiveness

    Training delivered and effectiveness evaluated

    Calibration certificates current

    Stage 1 — Readiness

    Operational procedures / work instructions

    Supplier evaluation & approval process

    Design & development controls (if applicable)

    Stage 2 — Effectiveness

    Records of supplier performance reviews

    Non-conforming output records & disposition

    End-to-end traceability for one completed customer order/job/project/service — enquiry → review → planning → external providers → delivery → change control → verification → nonconformity handling → handover → invoicing → feedbackCritical

    Evidence examples: Customer enquiry / RFQ / tender / brief / service ticket / PO with the original requirements (specs, drawings, SLAs, special instructions) · Quotation, contract or order review record showing capability, resources, timescales and legal/regulatory requirements were considered before acceptance · Acceptance evidence: approved quote, signed contract, accepted PO, authorised job sheet, statement of work or works order · Planning & operational control: job sheet, works order, project/method plan, sprint/ticket plan, RAMS, inspection/quality plan, task allocation · Work instructions, drawings, specifications and acceptance criteria available to the people doing the work · External provider controls (where applicable): supplier PO, approved supplier evidence, subcontractor RAMS, delivery notes, certs of conformity, incoming inspection — or a stated 'not applicable' with reason · Delivery / production / service records: job cards, site diaries, engineer reports, system logs, test/inspection records, photos, batch records — with traceable job/order/batch/ticket reference · Identification & traceability of customer property and externally provided property where applicable · Change control (where applicable): customer change request, variation order, revised drawing/spec, change ticket, evidence the change was reviewed, approved and communicated to staff/suppliers/customer — or a stated 'no changes' for the example · Verification / inspection / testing / acceptance: final inspection, UAT, commissioning record, snagging list, customer sign-off, completion certificate; who authorised release · Nonconforming outputs (where applicable): NCR, complaint, rework, concession, incident report — containment, correction and customer communication; not released until acceptable — or a stated 'no issues' for the example · Handover / completion: delivery note, signed acceptance, handover form, completion certificate, ticket closure, release note, warranty/aftercare info provided · Invoice / commercial close-out linked to the original enquiry, quote, PO, job, project or ticket reference (financial values may be redacted; traceability must remain) · Customer feedback (where available): survey, review, testimonial, post-project review, repeat order — or evidence of the normal feedback process if none for this example

    Stage 1 — Readiness

    Internal audit programme covering all clausesCritical

    Customer satisfaction monitoring method defined

    Management review schedule and inputs defined

    Stage 2 — Effectiveness

    At least one internal audit cycle completedCritical

    Management review minutes with all required inputs/outputsCritical

    Stage 1 — Readiness

    Corrective action procedure with root cause method

    Stage 2 — Effectiveness

    CAPAs raised, root-caused and verified effectiveCritical

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    Overall coverage

    Stage 1 readiness0%
    Stage 2 effectiveness0%

    ISO 9001

    ISO 9001:2015 — Quality

    Not ready
    Stage 1 (0/19)0%
    Stage 2 (0/14)0%
    Stage 2 blockers (5)
    • • Context analysis (internal & external issues) documented
    • • QMS scope statement defined and justified
    • • Quality Policy signed and communicated
    • • Risk & opportunity register in place

    Top gaps

    • S1 · Clause 4 — Context & Scope
      Context analysis (internal & external issues) documented
      Next: Run a short PESTLE / SWOT workshop with leadership; capture issues in a one-page register.
    • S1 · Clause 4 — Context & Scope
      QMS scope statement defined and justified
      Next: Write the QMS scope in one paragraph: products/services, sites, exclusions with justification.
    • S1 · Clause 5 — Leadership
      Quality Policy signed and communicated
      Next: Draft a 1-page Quality Policy aligned to your context and objectives.
    • S1 · Clause 6 — Planning
      Risk & opportunity register in place
      Next: Build a register with columns: risk, source, likelihood, impact, owner, treatment, due date.
    • S1 · Clause 9 — Performance Evaluation
      Internal audit programme covering all clauses
      Next: Build an annual programme covering every clause and process at least once per year.
    • S2 · Clause 8 — Operation
      End-to-end traceability for one completed customer order/job/project/service — enquiry → review → planning → external providers → delivery → change control → verification → nonconformity handling → handover → invoicing → feedback
      Next: Sample records to confirm the procedure is followed in practice.
    • S2 · Clause 9 — Performance Evaluation
      At least one internal audit cycle completed
      Next: Complete one full cycle of internal audits before Stage 2.
    • S2 · Clause 9 — Performance Evaluation
      Management review minutes with all required inputs/outputs
      Next: Use clause 9.3.2 inputs as the agenda (status of actions, changes, performance, customer feedback, audits, risks, improvement).

    The Certification People · Audit readiness report

    Your organisation

    Generated 1 November 2026

    Overall Stage 1 readiness

    0%

    Overall Stage 2 effectiveness

    0%

    StandardStage 1Stage 2BlockersStatus
    ISO 90010% (0/19)0% (0/14)5Not ready

    Top gaps & blockers

    ISO 9001

    Stage 2 blockers

    • Context analysis (internal & external issues) documented
    • QMS scope statement defined and justified
    • Quality Policy signed and communicated
    • Risk & opportunity register in place
    • Internal audit programme covering all clauses

    Top gaps

    • S1 · Clause 4 — Context & Scope — Context analysis (internal & external issues) documented
    • S1 · Clause 4 — Context & Scope — QMS scope statement defined and justified
    • S1 · Clause 5 — Leadership — Quality Policy signed and communicated
    • S1 · Clause 6 — Planning — Risk & opportunity register in place
    • S1 · Clause 9 — Performance Evaluation — Internal audit programme covering all clauses
    • S2 · Clause 8 — Operation — End-to-end traceability for one completed customer order/job/project/service — enquiry → review → planning → external providers → delivery → change control → verification → nonconformity handling → handover → invoicing → feedback
    • S2 · Clause 9 — Performance Evaluation — At least one internal audit cycle completed
    • S2 · Clause 9 — Performance Evaluation — Management review minutes with all required inputs/outputs

    ISO 9001:2015 — Quality

    Detailed checklist · Your organisation

    Clause 4 — Context & Scope

    StageItemStatusNote
    S1Context analysis (internal & external issues) documented✗Missing
    S1Interested parties and their requirements identified✗Missing
    S1QMS scope statement defined and justified✗Missing
    S1Process map / interactions documented✗Missing
    S2Context reviewed in management review minutes✗Missing
    S2Scope matches what is actually delivered on site✗Missing

    Clause 5 — Leadership

    StageItemStatusNote
    S1Quality Policy signed and communicated✗Missing
    S1Roles, responsibilities and authorities assigned✗Missing
    S2Staff can describe how the policy applies to their role✗Missing
    S2Top management evidences engagement (reviews, resourcing)✗Missing

    Clause 6 — Planning

    StageItemStatusNote
    S1Risk & opportunity register in place✗Missing
    S1Quality objectives, measurable, with owners and dates✗Missing
    S1Change control process defined✗Missing
    S2Actions from risks tracked to closure✗Missing
    S2Objectives trended with evidence of progress✗Missing

    Clause 7 — Support

    StageItemStatusNote
    S1Competence matrix and training records✗Missing
    S1Document control procedure (versioning, approval)✗Missing
    S1Calibration / monitoring equipment list (if applicable)✗Missing
    S2Training delivered and effectiveness evaluated✗Missing
    S2Calibration certificates current✗Missing

    Clause 8 — Operation

    StageItemStatusNote
    S1Operational procedures / work instructions✗Missing
    S1Supplier evaluation & approval process✗Missing
    S1Design & development controls (if applicable)✗Missing
    S2Records of supplier performance reviews✗Missing
    S2Non-conforming output records & disposition✗Missing
    S2End-to-end traceability for one completed customer order/job/project/service — enquiry → review → planning → external providers → delivery → change control → verification → nonconformity handling → handover → invoicing → feedback✗Missing

    Clause 9 — Performance Evaluation

    StageItemStatusNote
    S1Internal audit programme covering all clauses✗Missing
    S1Customer satisfaction monitoring method defined✗Missing
    S1Management review schedule and inputs defined✗Missing
    S2At least one internal audit cycle completed✗Missing
    S2Management review minutes with all required inputs/outputs✗Missing

    Clause 10 — Improvement

    StageItemStatusNote
    S1Corrective action procedure with root cause method✗Missing
    S2CAPAs raised, root-caused and verified effective✗Missing
    The Certification People Ltd · Co. No. 17201285 · 13 Meads Street, Eastbourne, BN20 7QY · hello@thecertificationpeople.com · Simple. Accredited. Certification.
    The Certification People

    Remote-first ISO certification. Simple. Accredited. Certification. We help organisations achieve and maintain ISO 9001, 14001, 45001, 27001 and 50001 — without the travel, paperwork or jargon.

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    • ISO 9001 — Quality
    • ISO 14001 — Environment
    • ISO 45001 — Health & Safety
    • ISO 27001 — Information Security
    • ISO 50001 — Energy

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